The majority of orders for in-stock items are shipped directly from our warehouse within 1 to 2 business days of receipt, by First Class Mail via the US Postal Service. You may choose expedited shipping, such as Priority or Express Mail, for faster and guaranteed shipping times.
Your product should arrive within 3 to 7 business days from date of order (US orders only). Please note: this is only an estimated window and Pony-O has no control over a parcel once it leaves our warehouse in Colorado. Shipping times are varying and may be delayed longer due to COVID-19.Returns
We offer a 30-day money back guarantee. Please contact us at 303-838-6976 or email@example.com to start the return process. We do not, however, provide a return shipping label.
Your order is shipped by
- We collect and pay sales tax in the USA, UK, EU and Australia. If you live in another region you will be responsible for all taxes/duties and fees if your total exceeds the Free value allowed(see below).
- •Ordering enough product to ensure your savings more than cover the taxes/duties/fees, or
- •Remove an item from your cart to bring the value below the maximum amount allowed for free.
PLEASE NOTE: THESE TAXES/DUTIES/FEES ARE NOT CHARGED OR COLLECTED BY PONY-O
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