Shipping Information

Shipping Information:
  • The majority of orders for in-stock items are shipped directly from our warehouse within 1 to 2 business days of receipt, by First Class Mail via the US Postal Service. You may choose expedited shipping, such as Priority or Express Mail, for faster and guaranteed shipping times.
  • Your product should arrive within 3 to 7 business days from date of order (US orders only). Please note: this is only an estimated window and Pony-O has no control over a parcel once it leaves our warehouse in Colorado. Shipping times are varying and may be delayed longer due to COVID-19.